Experience

Employment

Reclaim Hosting

Fredericksburg VA, USA / Remote (USA)

Systems Administrator, Team Lead (Infrastructure) | August 2021 – Present

  • Led the management and maintenance of Reclaim Hosting’s Linux-based web hosting infrastructure
  • Continued to provide higher-level technical support, develop internal-use tools, respond to security incidents, and write documentation
  • Managed the replacement of (and migration of user accounts from) 200+ VMs running CentOS 7x after EOL to new VMs running Ubuntu 20x+ or AlmaLinux 8x+
  • Developed software for the next iteration of Reclaim Hosting’s flagship product (Domain of One’s Own – Version 2)
  • Assisted in the development of policies and procedures for security and regulatory compliance

Junior Linux Systems Administrator | September 2019 – August 2021

  • Assisted the management and maintenance of Reclaim Hosting’s Linux-based web hosting infrastructure
  • Provided higher-level technical support to customers, responded to security incidents, and continued to write both public and internal documentation
  • Developed internal-use tools, including those to automate deployment and licensing of VMs on multiple cloud providers

Customer Support Specialist | May 2019 – September 2019

  • Provided technical support for individual and institutional web hosting customers
  • Wrote both public and internal documentation

Central Rappahannock Regional Library

Fredericksburg VA, USA

Public Computer Assistant | July 2014 – September 2019

  • Assisted customers in accessing the internet and printing services through public use computers running ChromeOS
  • Provided AV support to community and library events

Page | July 2012 – May 2019

  • Organized, stocked, and assisted customers in accessing library materials

Additional Experience

Freelance Work

  • Built websites for and provided ad-hoc IT/AV support to individuals, businesses, and organizations (2012 – Present)

Education

Formal Education

University of Mary Washington

Fredericksburg VA, USA

Bachelor of Science in Computer Science | Graduated May 2019

  • Relevant courses included System and Network Administration, Introduction to Computer Security, Digital Storytelling, and Software Development Tools
  • Additional courses included those on Political Science, the German language, and Psychology

Certifications and Licenses

LPI Security Essentials (2025, Does Not Expire)

Senior Engineer for Jelastic PaaS (2020, Does Not Expire)

LPI Linux Essentials (2019, Does Not Expire)

Additional Education

Internet2 InCommon Shibboleth Training (2020)

Skills

Scripting Languages: Python, Bash, Ruby, PHP, Perl

Operating Systems: Linux (CentOS/RHEL-like, Ubuntu/Debian-like, Arch-like)

Cloud Providers/Platforms: DigitalOcean, AWS, OVH, Cloudflare, Virtuozzo Application Platform/Jelastic

Applications: WordPress, cPanel/WHM, Apache, Litespeed, MySQL

Dev/Admin Tools: Ansible, Git, Docker

SSO: SAML (Shibboleth)

Magic: RegEx, Googling, vim

Languages

English (Native proficiency)

German (Limited working proficiency)

Italian (Elementary proficiency)

Honors and Awards

American Legion Boys State of Virginia 2013

Patawomeck Tribal Council Service Award 2015